Terms
These terms apply to Krakow Animals Crawl website use, public pub crawls, seasonal events, food tours, bar tours, and private nightlife packages booked directly or through our booking partners.
By using this website or making a booking, you agree to these terms. If a third-party booking platform also applies terms to your reservation, those platform terms apply to the payment and reservation tools they provide.
Online booking flows are designed to check availability before payment. A booking is only confirmed when the relevant booking platform or Krakow Animals Crawl sends confirmation details.
For private packages, vehicle packages, VIP karaoke, seasonal events, or custom groups, availability may need to be checked before we can confirm the final route, start time, inclusions, and price.
Nightlife events involving alcohol are 18+ only. Bring valid physical photo ID. Photos or copies of ID may not be accepted by venue staff.
Bars and clubs are independent venues and may refuse entry for intoxication, unsafe behavior, aggression, dress-code issues, lack of valid ID, or other door-policy reasons. We cannot override venue security decisions.
Please drink responsibly and follow guide and venue instructions. Guests who endanger themselves, staff, other guests, or the group may be removed from the event without refund.
Illegal substances, harassment, violence, theft, and abusive behavior are not tolerated.
Guests are responsible for arriving at the stated meeting point on time. Public crawl guides cannot always wait for late arrivals once the group moves.
If you are late or cannot find the guide, contact us immediately using the contact details on your confirmation or the website.
Routes, venues, club names, timing, music, and capacity can change by night due to weather, venue policy, crowd levels, safety, or operational reasons. We keep the core experience as close as practical to the advertised offer.
Where a page states that a lineup or seasonal event is not yet final, the final details will be confirmed closer to the event or in the booking confirmation.
Cancellation windows depend on the product and booking platform shown during checkout. If the booking platform states a specific cancellation policy, that policy controls the refund window.
No-shows, late arrivals after the group has moved, failure to bring valid ID, or refusal by venue security are generally not refundable.
Private group proposals are based on the date, group size, package, and venue/vehicle availability. Any quote is only final once the package details are confirmed in writing or through the booking platform.
Vehicle availability, bottle packages, reserved tables, club entry, and photographer arrangements may vary by date and group size.
Photography or video may be taken at events for promotional and operational purposes. If you do not want to be photographed, tell the photographer or guide at the start of the event.
For privacy requests, email privacy@krakowanimalscrawl.com.
We try to keep prices, schedules, review counts, images, and availability information accurate, but they can change. Booking pages and confirmations are the source of truth for your reservation.
We may update website content, links, booking widgets, and these terms when needed.
To the maximum extent permitted by Polish law, Krakow Animals Crawl is not liable for losses caused by guest misconduct, venue refusal, missed meeting times, third-party platform outages, transport disruption, weather, public authority action, or events outside our reasonable control.
Nothing in these terms limits liability where it cannot legally be limited.
For booking support, private groups, or event questions, contact info@krakowanimalscrawl.com or message us on WhatsApp. For privacy questions, contact privacy@krakowanimalscrawl.com.
